Terms & Conditions – Dr. Tomar’s Wellness™

Welcome to Dr. Tomar’s Wellness™. By accessing or using our website, purchasing our products, or sharing your information with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you confirm that you are legally eligible to enter into this agreement and agree to follow these Terms & Conditions along with our Privacy Policy and Return & Refund Policy.

2. User Information & Consent

By using our website or sharing your contact details, you authorize Dr. Tomar’s Wellness™ to contact you via call, SMS, WhatsApp, or email for service updates, order-related communication, important notifications, and promotional offers.

This consent remains valid for 365 days, even if you are registered under DND/NDNC, unless you choose to opt out as per applicable laws.

3. Information We Collect

We may collect personal information such as your name, contact number, email address, shipping address, and payment-related details when you:

• Create an account

• Place an order

• Subscribe to newsletters

• Contact us via email, phone, or WhatsApp

4. Use of Information

Your information is used strictly for the following purposes:

• Processing and delivering your orders

• Communicating service updates or offers

• Improving customer experience and support

• Fulfilling legal or regulatory obligations

5. Products & Medical Disclaimer

Our products are wellness remedies intended to support natural health. They are not a substitute for medical treatment or emergency care. Always consult a qualified healthcare professional before use.

6. Payments, Pricing & Orders

• All prices are listed in INR and include applicable taxes.

• We reserve the right to change pricing or discontinue products without prior notice.

• Payments are processed through secure third-party gateways. We do not store payment details.

7. Shipping & Delivery

Orders are usually dispatched within 1–2 business days. Delivery timelines depend on location and courier services. We are not responsible for delays beyond our control.

8. Returns, Cancellations & Refunds

• Goods once sold will not be taken back or exchanged.

• Orders can only be cancelled before dispatch.

• Approved refunds (if applicable) are processed within 5–7 business days.

9. Data Protection & Security

We follow reasonable security practices to protect your personal information. However, no online data transmission can be guaranteed to be completely secure, and you acknowledge this risk when using our website.

10. Sharing of Information

We do not sell or trade your personal data. Information may be shared only with trusted third parties for:

• Order fulfillment

• Payment processing

• Website maintenance and analytics

Such parties are bound by confidentiality obligations.

11. Cookies & Tracking

Our website may use cookies to improve browsing experience and collect non-personal usage data. You may disable cookies through your browser settings.

12. Limitation of Liability

Dr. Tomar’s Wellness™ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of Dwarka Courts, New Delhi.

14. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: help@drtomarswellness.com
📞 Phone: +91 9599490500

We value your trust and are committed to providing a safe and transparent experience.